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Terms and Conditions
When purchasing from our website, you accept our terms and conditions. Please read these carefully.
The pieces from our collection are hand embroidered and hand finished. Therefore every piece is unique and the embroidery, smocking or piping on the collar and sleeves may differ from one piece to the other. The colour of a product might vary slightly according to your internet browser. All the pictures on our webpage are indicative and subject to copyright.
All orders are subject to acceptance and product availability. If the item you have ordered is not in stock, we will contact you to inform you.
Shipping and Delivery
Belgium and the rest of Europe: standard delivery is charged at 8.70 € per order.
Worldwide: standard delivery is charged at 18.70 € per order.
If your delivery address is outside the European Union, you may be subject to taxes or import duties, which you will have to meet.
We ship with bpost and bpost international. We are not liable for any loss of sent goods or for delayed delivery. Once your order has been dispatched, we are unable to change the delivery address.
Orders and Payment
All orders are subject to acceptance and product availability. If the item you have ordered is not in stock, we will contact you to inform you. We will accept your order as soon as the payment process is completed. You will receive an order confirmation with an approximate shipping date.
You can pay securely through bank transfer, Paypal™ online payment, or you can use your Paypal™ account (payment can be made to desiree(at)lespetitesabeilles.com). Note that we do not have access to your account details.
Bank account details: Désirée von Hohenlohe – Les Petites Abeilles
Rue des Mélèzes 21, 1050 Brussels, Belgium
IBAN: BE79 0634 0505 2433 SWIFT: GKCC BE BB
Bank address: Agence Belfius Banque Rue de la Loi 82, 1040 Brussels, Belgium
You have the right to cancel your order of a product bought online at Les Petites Abeilles within 14 days of your purchase. Please send us an email at desiree(at)lespetitesabeilles.com specifying your purchase number and the product you have ordered (including size).
You may return the product in its original packaging and in unworn condition within 14 days of informing us of your wish to cancel the order. The cost of return shall be borne by the customer (costs may vary from 8.70 € to 18.70 €; please check the exact amount with your local post office). Your purchase (including standard shipping costs) will be refunded within 14 days of receipt of your parcel. Les Petites Abeilles will not accept items that have been worn or soiled, or if the tags have been removed. We recommend that you obtain a proof of posting certificate as we cannot be held responsible for items that do not reach us.
Exchange of a Product for Another Size
If you would like to exchange a product for another size, please follow the steps of our ‘return policy’ and mention the new size you would like to order in your email. Should the item not be available in the size you are looking for, you will be able to order a similar item or obtain a refund.
Ownership of Rights
All rights in this website, including copyright, are owned or licensed by Les Petites Abeilles. The copying, modification, distribution, reproduction or incorporation into any other work of part or all of the material available on this website in any form are prohibited without the permission of Les Petites Abeilles.
Les Petites Abeilles shall have no liability in case of unavailability of the website.